Requests for Information Policy
Baphomart aims to be a transparent and mindful company. In that spirit of transparency, this policy explains how we respond to requests for records or information about members of Baphomart’s community.
This policy does not constitute legal advice or a promise that Baphomart will respond in a specific way or at all. Baphomart reserves the right to deviate from these practices at any time. This policy is a part of our Terms of Use.
Baphomart Member Records and Information
Before you contact Baphomart for records or information, first see if the information you are seeking is publicly available or request the records directly from the relevant Baphomart member.
Some information about Baphomart buyers and sellers (which we collectively refer to in this policy as “Members”) and Shops, such as a Shop’s name, the public name of its owner, and the Shop’s policies, is public and can be viewed by anyone at any time. In addition, Baphomart members may have access to certain records by logging in to their accounts.
For more information about the records Baphomart collects, please see our Privacy Policy.
Baphomart Requires Valid Legal Process
Except in emergency situations or when consistent with our Terms of Use, Privacy Policy, and applicable law, Baphomart requires valid and sufficient legal process (for example s court order) to compel us to disclose records or information about an Baphomart member.
Legal process must contain enough identifying information so that Baphomart can identify the member’s account. A common name, for example, does not uniquely identify a member’s account. Your legal process should include information such as an email address, transaction ID, username, shop name or payment information.
Serving Baphomart with Legal Process to Request Access to Member Information
All requests for member information must be made with valid and sufficient legal process. We may be able to expedite our review of your request if, in addition to providing us with proper legal service, you email a copy to legal@baphomart.com.
Receipt of legal process by these means is for Baphomart’s convenience only and does not waive any objections, including lack of jurisdiction, court order or improper service.
As a UK-based company, Baphomart may require that non-UK legal process be domesticated under a Mutual Legal Assistance as part of the UK Crime (International Co-operation) Act 2003. Baphomart Ltd will consider your request in accordance with the applicable UK law, including the Data Protection Act 2018.
Emergency Circumstances
If your request for information involves an emergency regarding a danger of death or serious physical injury to a member of the Baphomart community or any member of the public, please contact your local law enforcement. If you are a law enforcement officer seeking information relating to such an emergency, please email legal@baphomart.com from your official email address and provide the following:
- Your name and title, the government agency you work for, and your full contact information (government email address, phone number and fax number);
- A summary of the facts about the emergency situation, including how the situation poses a danger of death or serious physical injury to an Baphomart member or any person;
- The identity of the person or people who are in danger;
- The specific records sought and how they relate to the emergency; and
- Why legal process can’t be obtained and the records must be disclosed without delay.
Notice to the Member Whose Records Are Sought
When Baphomart receives legal process seeking records or information about an Baphomart member, Bapomart may provide notice to that member, including a copy of the legal process. Baphomart may also allow the member enough time to appear and object to the legal process in court, if necessary.
Requests for Witness Testimony
Baphomart does not provide expert witnesses for trial or deposition. When Baphomart produces records, we provide a standard records custodian declaration of authenticity. A live testimony by a records custodian is unnecessary because the records are self-authenticating.
Cost Reimbursement
Baphomart may seek reimbursement for our costs directly incurred in searching for, assembling, collecting, and preparing records or information for production.